

Last Updated: October 20, 2025
Grantham Plumbing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website granthamplumbing.ca or use our services.
When you contact us or request services, we may collect:
When you visit our website, we may automatically collect:
Contact Forms: When you submit a contact form, quote request, or service inquiry on our website.
Phone Calls: Information you provide when calling us for service.
Cookies and Tracking: We use cookies and similar technologies (Google Analytics, Google Ads) to understand how visitors use our website.
Email Communications: Information you provide when emailing us directly.
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party companies that help us operate our business (website hosting, email services, payment processing, etc.)
Legal Requirements: When required by law, court order, or government request, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Google Analytics: We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information about website usage. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Google Ads: We use Google Ads for advertising. Google may use cookies to serve ads based on your website visits.
Email Service Provider: We use email service providers to send service-related communications.
Our website uses cookies to:
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Depending on your location, you may have the right to:
To exercise these rights, contact us at gregor@granthamplumbing.ca or 250-710-4555.
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only as long as necessary to:
Typically, we retain service records for 7 years for business and tax purposes.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Grantham Plumbing
Email: gregor@granthamplumbing.ca
Phone: 250-710-4555
Service Area: Duncan & Cowichan Valley, BC
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.
Essential Cookies: Required for the website to function properly (forms, navigation, etc.)
Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
Advertising Cookies: Used to deliver relevant ads (Google Ads)
You can control cookies through your browser settings:
By using our website, you consent to our use of cookies as described in this policy.
If you are a Canadian resident, your personal information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:
To exercise these rights, contact us at me@ahwd.ca
If you have any questions about how we handle your personal information, please don't hesitate to contact us. We're here to help!
Grantham Plumbing
Serving Duncan & Cowichan Valley, BC
Phone: 250-710-4555
Email: gregor@granthamplumbing.ca